This is a remote position.
Salesforce Administrator - US Only
Experience: 1+ years
Employment Type: Full-time, Remote
Base Salary: $57K-$67K
Phoenix Recruitment offers a variety of recruiting services to assist both employers and employees. They are specialized in marketing open positions, recruiting, and helping employers to find qualified candidates across various industries. Phoenix Recruitment has expertise in streamlining the hiring process. They can help ensure that the process is efficient, well organized, and compliant with relevant regulations.
In This Role You Will
The Salesforce Administrator is an integral member of the RevOps team and is responsible for administering the RevOps-owned tools, providing user support and problem resolution for 80+ users, and assisting in implementation processes, e.g., data import/export/updates, data migration, system customization, reports and dashboard creation, implementation of workflow and validation rules, template creation, etc. The administrator will work cross-functionally to identify, develop, and deploy new business processes and adoption of the platform. The Salesforce Administrator will be responsible for executing the day-to-day configuration, support, maintenance, and improvement of our CRM platform.
Typical Functions
- Collaborate with stakeholders, and fellow RevOps team members to properly administer our Salesforce instance as well as the other RevOps-owned tools.
- Drive user story analysis, elaboration, and design. Ensure declarative implementation work meets user requirements and doesn’t degrade other business processes on the platform
- Drive user story analysis, elaboration, and design. Ensure declarative implementation work meets user requirements and doesn’t degrade other business processes on the platform
- Employ industry best practices to deliver world-class solutions
- Ensure developed solutions remain compliant with all applicable standards
- Drive admin activities to meet schedules and timelines
- Assist in reporting to support the decision-making and strategic planning of the sales, marketing, and CSM teams
- Manage licenses & costs
- Maintain knowledge of the latest releases and security concerns raised in each cycle for our implementation
- Enable the CRM to achieve goals set out by RevOps leadership to support different Revenue Team initiatives
- Ensure that software standards and quality targets are met
- Enable change & help accelerate innovation
- Roll out and sustain best practices for security, users, and day-to-day interactions with the system
- Participate in the course of training and provide insight on usage and ROI for RevOps tools
- Roll out and maintain documentation on CRM setup and SOPs
- Serve as Data Steward for RevOps tools
Requirements
- Salesforce.com App builder and Admin certifications required
- At least 1+ years of experience administering Salesforce organizations to meet business requirements
- Experience in working with both classic interface and lightning interface.
- Experience in conducting gap analysis on existing processes and potential alternatives.
- Ability to use out-of-the-box SFDC functionality as well as build custom solutions or implement app exchange applications
- Experienced with lightning flows
- Experienced with User Acceptance Testing (UAT)
- Proficiency in spreadsheets, strong attention to detail, and superior organizational skills
- Strong documentation and verbal/written communication skills.
- Strong computer, problem-solving, and analytical skills
- Ability to work in a team & fast-paced environment
- Excellent resourcefulness and comfort with ambiguity
Additional Preferred Experience
- Experienced working with SOQL / SOSL Queries
- Experience with Outreach, Gong, PandaDoc, ReachDesk, LinkedIn Sales Nav, or ZoomInfo (or equivalence)
- Experience with Salesforce’s Revenue Intelligence tool is a plus (Einstein product suite, Revenue Insights, CRM Analytics, Pipeline Management)
Why Phoenix Recruitment LLC?
Phoenix Recruitment often has an extensive network of employers and candidates. This network allows them to tap into a pool of qualified candidates and connect them with suitable job opportunities. They can also leverage their connections to help employers find the right talent efficiently. Outsourcing the recruitment process to a specialized agency can save you time and resources, avoid delays, reduce administrative burdens, and increase the chances of finding the right fit for your organization.
