The Workday HCM Consultant will “bridge the gap” between the business and technical teams by solving complex problems. They will guide clients through the transformation, implementation, and operation phases of a Workday implementation. They must have a technical aptitude and be capable of configuring the system to meet the business and design requirements.
Responsibilities
- Become a Workday HCM product expert with knowledge of design, configuration, testing and implementation.
- Leverage your expertise to recommend the best solution based on the client’s requirements, budget and timeframe; with the flexibility to adapt the scope as additional needs are identified.
- Track issues and risks communicate status and escalate concerns applicable for all clients in their portfolio.
- Guide the client through facilitated design sessions and configuration decisions based on best practices and an understanding of the client’s unique business requirements at all stages of the project.
- Regularly engage and support the client through all phases of the project, ensuring a smooth transfer from legacy systems to the Workday HCM solution.
- Perform multiple tasks under limited direction, while regularly keeping the client, the project team and the Engagement Manager abreast of changes or progress related to the project.
- Display a hands-on expertise of the software, including loading client data, moving configuration from tenant to tenant, and configuring business processes and security.
- Act as a mentor to fellow consultants and analysts, including providing support for shadow assignments.
- Actively participate in update training and internal opportunities to share one’s skills and learnings with others within the organization.
- Additional duties as assigned by manager
Skills & Requirements
- Bachelor’s degree or equivalent required.
- 1+ years of Workday HCM functional implementation experience
- Workday HCM certification highly desired
- Experience gathering business requirements, designing and prototyping, testing, and implementing practical business solutions under multiple deadlines
- Passion for exceptional customer service and collaboration.
- Strong communication and presentation skills, with the ability to effectively manage customer expectations.
- Advanced knowledge of Microsoft Office Suite, particularly Microsoft Excel and PowerPoint programs.
- Travel to customer site may be required up to 50%.
Why Choose Cognizant
- Entrepreneurial environment that welcomes your ideas
- Opportunity to do great work
- Outreach programs that support communities and tap into your volunteer spirit
- Learning opportunities to help current needs and advancement
- Global operations, with opportunities in North America, Europe and Asia Pacific
- An abundance of Affinity groups to meet your needs
Cognizant Core Values
- Start with a point of view: I apply my expertise to gain trust and to lead our clients forward.
- Seek data, build knowledge: I use facts to guide my actions and decisions.
- Always strive, never settle: I act with agility and creativity, determined to stay one step ahead.
- Work as one: I deliver solutions that draw upon the full power and scale of Cognizant.
- Create conditions for everyone to thrive: I include, enable, and invest in everyone around me.
- Do the right thing, the right way: I always make the ethical choice.
