Magnit Direct Sourcing on behalf of Toyota is currently hiring for a
Workday Support Specialist role for a temporary, assignment in Plano, TX.
This position is a 7-month assignment, with potential to extend. The pay range for this role is between $22.22 - $26.66/Hr. Benefits: Medical, Dental, Vision, 401K.
Title: Senior Workday Support Specialist
Location: Plano, TX
Duration: 7 months
Description
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.
Requirements
What we’re looking for
- Support and Issue Resolution: Investigate and resolve user issues with Workday, ensuring high levels of user satisfaction and compliance with SLA.
- Point of Contact for Escalations: Act as the first point of contact for escalations, consulting requests, and as a subject matter expert (SME) for the Workday platform.
- Operations Management: Handle daily ticket operations across all Workday modules, ensuring timely resolution in line with SLA requirements.
- Security and Access Analysis: Conduct thorough investigations and analyses concerning security roles and access permissions within Workday, proposing adjustments as necessary.
- Proven experience in Workday operations and support, preferably in a similar role.
- Strong understanding of Workday modules and functionalities (except integration and payroll).
- Excellent analytical and problem-solving skills.
- Ability to handle multiple tasks simultaneously and meet tight deadlines.
- Strong communication and interpersonal skills, capable of working effectively in a team environment.
What You’ll Be Doing
As a Workday Operations Specialist, you will be pivotal in managing day-to-day operations and resolving issues within our Workday environment. This role requires an analytical mindset and a deep understanding of Workday functionalities across various modules (excluding integration and payroll). You will serve as the primary point of contact for escalations and consultations, ensuring efficient and compliant operations within the designated service level agreements (SLAs).
Qualifications/ What you bring (Must Haves) – Highlight Top 3-5 skills
- Knowledge of Workday
- Preferred Workday Certified
- Help Desk/Troubleshooting experience
Talented, dedicated people are an integral part of our mission to build the best workforce, working together to create the future of mobility and make the world a better place. We are always on the lookout for diverse, driven, and collaborative talent interested in performing contract work for Toyota.
Click here to join our talent network and be the first in line when a new contingent job opportunity opens at Toyota through Magnit Direct Sourcing.
Magnit is an equal opportunity employer, and all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
QUALIFICATION/LICENSURE
Work Authorization : Green Card, US Citizen
Preferred years of experience : 3 years
Travel required : No travel required
Shift timings : 9 AM to 5 PM
