Title: Workday HCM/HRIS Senior Consultant

Location: Remote

Type: Full Time

Job Description:

Partner with customer teams live on Workday to support end users via resolving functional and configuration issues, ensuring data integrity, delivering enhancements, and achieving greater process efficiencies.

Manage/support Workday system modules, support semi-annual upgrade processes, and deploy new functionality as approved

Facilitate problem solving between customer resources, and subject matter experts/process owners.

Provides Workday functional expertise for enhancements and development including business process configuration, testing, and other troubleshooting support – specifically around Core HCM, Recruiting, Benefits, Absence, Performance/Talent, and Custom Reports.

Support transactional and ongoing operational activities like Security administration and loading of data via EIBs

Create test scripts, document test scenarios, and perform testing activities of HR systems during semi-annual release upgrades or launch of new features.

Work with our global team (India, Australia, Malaysia) to lead teams and support customer engagements.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

Mandatory Skills:

At least 3+ years of Workday experience in a direct customer facing AMS/post-production support role
Strong experience or certifications (Implementation/pro) in at least two or more of the following modules – Core HCM, Recruiting, Benefits, Absence, Time Tracking or Performance/Talent
Experience gathering business requirements and translating to Workday functionality, including associated testing routines to validate solutions before moving them to production
Configuration skills to implement new Workday functionality, improve existing functionality, and create custom reports or simple integrations.
Experience working with and leading offshore teams during projects and for ongoing support of Workday modules. This will require being able to take early morning and late evening calls to meet global stakeholders.
Proactive attitude and approach to resolving issues and suggesting solutions
Good organizational skills and an excellent team player
A strong focus on customer satisfaction while effectively managing client expectations
Will require attending early morning or late evening meetings (like daily stand-ups) to meet with customer team leads and other team members who may be in different time zones.

Regards,

Devender-Technical Recruiter

Hallmark Global Solutions Ltd

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