The Director, After-Market Sales & Service is tasked with directing and managing all sales and business development operations for the after-market and services lines of business. This position is responsible for achieving the company revenue targets, developing key customer relationships and expanding the customer base. This will include developing and implementing strategies for expanding after-market sales and services for all products within the North American market.

Duties and Responsibilities:

Sales Planning Strategy and Implementation

Develop annual sales plan and strategies for increasing business and achieving the company's sales goals and objectives. Utilize market research and competitor analysis to continually improve sales strategies
Direct and manage the short term and long-term business strategies to increase business within multiple product lines
Manage the implementation and execution of sales policies and practices, business strategies and approved distribution strategies
Ensure all communications are coordinated; support sales plan objectives and meet organizational expenditure requirements in conjunction with internal department partners such as the Product Management, Distribution, and Marketing

Business Development

Collaborate with North America sales group to expand markets.
Identify future industry trends and client contact opportunities
Participate and manage client teams responsible for key account management
Drive service contracts and programs that develop "best in class" service delivery for the company
Oversees the development and execution of key proposals with a long-term relationship-management approach
Research and drive business expansion/collaboration opportunities for after-market sales and service
Develop, in conjunction with senior management, the market strategic plan

Analysis, Reporting & Forecasting

Monitor, provide, and present all sales information and KPls to executive management
Maintain thorough knowledge of critical and relevant market trends and product categories
Oversee and direct the development of proposals and budgets within each business unit.

Customer Focus & Relationships

Participate in key industry organizations and maintain a high level of visibility by attending trade shows
Travel, as needed, to manage key customer relationships and participate in closing strategic opportunities

Compensation Range: $158,000.00-$189,600.00

Requirements

Bachelor's (B.A./B.S.) in Business Administration or Sales/Marketing or a related field from a four-year college or university is required. A graduate degree in business or a technical field is required
15+ years related after-market sales management work experience within a manufacturing environment preferred or equivalent combination of education and experience
Experience with a growth stage company a plus
Experience working within a global company is a plus but not a requirement.
Demonstrated successes working effectively with sales teams is required
Budget management experience is required
Must be a highly engaged leader who is cognizant of the changes in the marketplace
Ability to build consensus and obtain organizational alignment for initiatives is required
A demonstrated track record of influencing priorities and motivating cross-functional partners for support is preferred
Strong prioritization, project management, time management and organizational skills is preferred
Must be a team player that demonstrates a collegial/collaborative working style
Must be action-oriented and responsive in a very fast-paced environment
Must have ability to successfully multi-task
Must be highly customer-centric and focused.
This may be a hybrid position so must be able to manage working from home or an off-site location and be able to structure the workday, manage time effectively, and work efficiently with minimal supervision
Qualified applicants must be a U.S. Citizen or Legal Permanent Resident card holder. Sponsorship is not available for this role.

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Work From Home
Wellness Resources

Beko Home Appliances USA

New Jobs

Vice President, After Sales & Service