Choosing Your Path

By OWJ Published on June 26

Choosing Your Path: Working for a Workday Customer vs. a Workday Implementation Partner

As the demand for Workday professionals continues to rise, career opportunities abound in both Workday customer organizations and Workday implementation partner firms. While both paths offer unique advantages and challenges, understanding the key differences between working for a Workday customer and a Workday implementation partner can help you make an informed decision about which career path aligns best with your goals and interests. Let’s explore these differences in detail.

1. Scope of Work

Workday Customer:

  • Focus: When you work for a Workday customer, your focus is primarily on optimizing and maintaining the Workday system for that specific organization.
  • Responsibilities: Your responsibilities might include managing daily operations, handling system updates, troubleshooting issues, training staff, and ensuring the system aligns with the organization’s needs.
  • Stability: The scope of work is relatively stable, as you’ll be working within the same organization, addressing its unique requirements and challenges.

Workday Implementation Partner:

  • Focus: Working for an implementation partner involves a broader focus, as you’ll be working on multiple projects for various clients.
  • Responsibilities: Responsibilities include implementing Workday solutions, customizing configurations, migrating data, and providing training and support during the deployment phase.
  • Variety: The scope of work is diverse and dynamic, offering the chance to work on different projects, industries, and clients, which can be exciting and challenging.

2. Work Environment

Workday Customer:

  • Work Setting: Typically, you’ll work in a corporate environment, being a part of the organization’s internal team.
  • Team Dynamics: You’ll collaborate closely with colleagues from different departments, such as HR, finance, and IT, to ensure the system meets the organization’s needs.
  • Long-Term Projects: You’ll often be involved in long-term projects focused on continuous improvement and optimization of the Workday system.

Workday Implementation Partner:

  • Work Setting: As a consultant, you may work from the partner’s office, client sites, or remotely, depending on the project requirements.
  • Team Dynamics: You’ll collaborate with other consultants and client stakeholders, often working in cross-functional teams to deliver solutions.
  • Project-Based Work: The work environment is project-based, with defined timelines and deliverables, providing a fast-paced and dynamic work atmosphere.

3. Career Growth and Learning Opportunities

Workday Customer:

  • Growth Path: Career growth may follow a linear path within the organization, with opportunities for promotions and lateral moves in different departments.
  • Learning: Learning opportunities are centered around deepening your expertise in Workday and understanding its application within the specific organizational context.
  • Certifications: Employers may support additional certifications and training to keep your skills up-to-date.

Workday Implementation Partner:

  • Growth Path: The career growth path can be rapid and diverse, with opportunities to advance to senior consultant, project manager, or specialized expert roles.
  • Learning: Continuous learning is integral, as each new project presents unique challenges and learning experiences. Exposure to different industries and business processes enhances your skills and versatility.
  • Certifications: Implementation partners often encourage and fund advanced certifications and professional development to maintain a competitive edge.

4. Compensation and Benefits

Workday Customer:

  • Compensation: Salaries are typically stable and aligned with the organization’s compensation structure. Benefits include standard corporate perks like health insurance, retirement plans, and paid time off.
  • Job Security: Job security can be higher, as you are part of the organization’s internal team with less dependency on project-based work.

Workday Implementation Partner:

  • Compensation: Compensation packages may include a base salary with bonuses tied to project completion and performance. Benefits can be competitive, with additional perks such as travel allowances and professional development funding.
  • Job Security: While job security is generally good, it can be influenced by the firm’s project pipeline and market demand for consulting services.

5. Work-Life Balance

Workday Customer:

  • Work Hours: Work hours are typically regular, with fewer variations and more predictable schedules.
  • Travel: Minimal travel is required, as you’ll be based at the organization’s headquarters or primary location.

Workday Implementation Partner:

  • Work Hours: Work hours can vary depending on project deadlines and client needs, sometimes requiring extended hours during critical phases.
  • Travel: Frequent travel may be necessary, especially for on-site client engagements, which can impact work-life balance.

Conclusion

Choosing between working for a Workday customer and a Workday implementation partner depends on your career goals, work preferences, and lifestyle. If you prefer a stable, long-term role focused on optimizing Workday within a single organization, working for a Workday customer might be the right fit. On the other hand, if you thrive in a dynamic, project-based environment with diverse learning opportunities and the chance to work with various clients, a role with a Workday implementation partner could be more suitable.

Both paths offer rewarding careers with unique benefits and challenges. Consider your priorities and professional aspirations to determine which path aligns best with your vision for the future.

For more insights and job opportunities in the Workday ecosystem, visit Only Workday Jobs and take the next step in your career journey today.